Part Finder
Type a model number and get the right part, with exploded views and live stock in every store.
model no. → diagram → part no. → in stock
Counter
What we build
A few solid parts, built once, fitted together.
Each system does one job well. Together they share the same data, so the counter, the phone, the warehouse and the office all see the same answer.
Fault Finder
Describe what the appliance is doing. Get the likely faults and the parts that fix them, learned from real repair jobs.
symptom → likely fault → parts to fix it
Workshop
Agent 369
Ask a question in plain words, by voice or text, and get the answer from every system you run.
"What are web sales today?" → answer
Everywhere
Phone Agent
A voice agent that answers every call, finds the part, checks stock and books the job, day or night.
call → question → part + stock → booked
Phones
Ordering & Stock
Special orders and purchase orders that flow between your ERP, online store and accounts without a spreadsheet in sight.
special order → PO → supplier → received
Warehouse
Dashboards
Sales, stock and jobs on one screen, updated through the day, on the office wall or your phone.
sales · stock · jobs → one screen
Office
Eight arcs
Our logo is built the way we build software.
The 3, 6 and 9 are drawn from eight identical half circles. No special pieces, nothing made twice. Hover an arc to turn it.
The dragon
The 9 is a coiled dragon.
The dot is its eye. Repeat the arc and it becomes scales, the pattern behind this page.
The wood
A growth ring and its heartwood.
In the He Tu, 3 and 8 are the numbers of Wood. Qing, our green, is the colour of Wood and the Azure Dragon of the East.
The system
Simple parts, fitted well.
Take one arc away and the 8 becomes a 3, a 6 or a 9. Good systems work the same way: change one part without breaking the rest.
How we work
Start with how you work today.
We have run the counters, answered the phones and chased the orders. We build from there.
Step 1
Walk the floor
We sit with your team, follow a part from phone call to delivery and find where the time goes.
Step 2
Fit the parts
We switch on the systems you need and connect them to the software you already use.
Step 3
Keep improving
Every question your team asks makes the system smarter. We stay on and keep tuning it.
Works with
Triumph ERPXeroShopifyMicrosoft 365Google Merchant CenterTradify
Contact
Let's build your system.
Tell us how your business runs today and where it slows down. We will show you what 369 can take off your plate.